United Arab Emirates
Advertisement
Dubai & UAE Business Guide

Shop and Ship question

HUHAI UAE Editorial Team Updated 21 Aug 2026 1 min read 268 views
Shop and Ship question
Hey guys, I'm in a bit of a dilemma here.

So I ordered a 50mm canon camera lens from eBay and delivered it to my shop and ship in New York. When the lens arrived yesterday, it was broken. The front part of the lens popped out from the body.

The seller on eBay is very rated, so I don't think the lens was broken from before. My question is, if a broken item arrived at the shop and ship facility, would they not call or inform that it is broken? Can i call them and ask them to give me a refund for breaking the lens?

Advertisement
Share this post:
HU
Written by

HAI UAE Editorial Team

Content writer and contributor covering business, trade, and market insights for HaiUAE.com — the UAE business directory.