Skip to main content
UAE Business Directory UAE Commercial Registry Verified
Hai UAE Information Hub

Frequently Asked Questions

Find answers to frequently asked questions about business listings, verification badges, customs HS codes, and billing on Hai UAE.

Official Policy Hai UAE Standard
Updated 2026 Current Standard

General Directory & Verification

What is Hai UAE?

Hai UAE is the premier commercial business directory and customs trade intelligence platform connecting verified companies, trade professionals, and procurement buyers across all 7 Emirates of the UAE.

How do I add my business to Hai UAE?

You can register your business by visiting our Add Business page, selecting a listing plan (Free, Basic 75 AED/mo, Premium 200 AED/mo, or Lifetime 515 AED), and submitting your company trade details.

How does listing verification work?

Our administrative team validates submitted corporate profiles against official UAE economic licensing registers (e.g. Dubai DET, ADDED, and Free Zone Authorities). Verified profiles receive an official Verified Trust Badge and priority directory ranking.

Customs & HS Code Intelligence

How do I search for UAE customs HS codes?

Visit our Customs HS Codes Finder to search over 13,449+ Harmonized System trade tariff codes, duty rates, and GCC import/export classifications.

Are the tariff duty rates official?

Our customs database is compiled from official GCC Common Customs Tariff schedules for general market guidance. Final customs declarations and assessments are determined by the UAE Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) and local customs departments.

Billing & Account Management

What payment methods are accepted?

We accept major credit/debit cards (Visa, Mastercard, American Express) processed securely via Stripe.

Can I cancel my subscription anytime?

Yes. You can cancel your monthly subscription at any time directly through your user account dashboard without penalties or hidden cancellation fees.